Shipping costs and delivery times vary by item and destination. Some products may ship immediately, while others — such as backordered or limited-edition items — may take additional time to process. Please refer to individual product descriptions for estimated shipping timelines. We do our best to get every order out as quickly and efficiently as possible.

RETURN Policy

All sales are final. We do not accept returns or exchanges at this time. If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery, and we’ll do our best to resolve the issue.

Privacy Policy

We collect basic information—Our online store collects information such as your name, shipping address, and payment details—in order to process your order and provide support if needed. Your information is handled securely and is never sold or shared.

Our online store is hosted on GoDaddy and uses their secure checkout system to keep your data protected.

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Temporarily Closed Following Hurricane Helene

RiverWatch Grill and the Chimney Rock community are actively recovering from the devastating impact of Hurricane Helene on September 27, 2024.

📍 Visit our Gift & Souvenir Shop!
Our Gift & Souvenir Collection is available at our Pop-Up Shop

at the Tryon Equestrian Center!

🚐 Food Truck:
Our Grill & Go Food Truck is currently CLOSED.

Thank you for your continued support during this challenging time. Together, we’re #ChimneyRockStrong!

Donate to RiverWatch Grill's Recovery